Applications Specialist

Position Title: Applications Specialist
Reports To: WHI Housing Manager
Department/Division: WHI
FLSA Status: Non-Exempt
Date: March 26, 2024
Employment Status: Part-Time

Position Summary:

Responsible for performing general work and assigned duties of individuals who apply for the WHI Neighborhood Revitalization (NRP) Homeowner Opportunity Program. Assisting applicants that are moderate to low-income families with the opportunity to purchase affordable housing.

Responsibilities:

The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment associated with this position. Undertakes and performs the following and all other work-related duties as assigned.

1. Assists applicants in completing forms and identifying required documents.
2. Review applications and documentation for completeness.
3. Determines whether applicants meet program eligibility requirements.
4. Checks, reviews, and evaluates credit scores.
5. Calculates all sources of income and resources to determine applicants' financial eligibility.
6. Assisting in identifying the targeted areas where building or rehabbing homes are for sale.
7. Assisting in closing the loan for homes when purchasing through the program.
8. Periodically reviews applicant files, updates prospective information, and places non-respondents in inactive files.
9. Ensures privacy and maintains security of confidential materials.

Education and Experience:

High school diploma or GED equivalent required. Experience in Financial and Banking is required.

Knowledge and Skills:

1. Some knowledge of budgeting and data processing principles, practices and techniques.
2. Working knowledge of interviewing techniques and record maintenance.
3. Working knowledge of the operation of the Agency's computer system and applicable software.
4. Knowledge of basic math principles sufficient to perform essential job functions.
5. Ability to meet and deal tactfully and courteously with the public.
6. Ability to understand and follow moderately complex written and oral instructions and communicate and relate to persons of diverse backgrounds and abilities.

Supervisor Controls:

The employee receives instructions from the WHI Housing Manager. The employee has no supervisory responsibilities.

Physical Requirements:

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

1. Work is principally sedentary but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
2. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
5. Must establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that sometimes increases stress levels.
6. Must maintain a professional appearance and portray a positive image for the Agency.
7. Must be able to maintain punctuality and attendance as scheduled.
8. An employee may request reasonable accommodation to mitigate any of the physical requirements listed above.

Other Requirements:

1. Must possess a valid driver's license and a good driving record.
2. Must pass employment drug screening and criminal background check.
3. Must work with the highest degree of confidentiality.

Read and Acknowledge:

The Washington Housing Authority is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with The Washington Housing Authority is on an "at-will" basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights for any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.